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Discussion topic: Wifi
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This message was authored by: John487
Message posted on 11 Feb 2025 01:20 PM
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Wifi
Hi, do I need to send my old router back?
also my WiFi keeps dropping out and I lose connection when working at home. It's happening all the time. What is going on? Tho never happened with my old router.
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 11 Feb 2025 01:55 PM
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Re: Wifi
Possibly so this link will help you to return it:
https://www.sky.com/help/articles/return-tv-broadband
Add a note inside with your account number and a list of equipment you have included.
Make sure you get and keep proof of posting when sending this off
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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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