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This discussion topic has been answered Discussion topic: Wifi using ethernet

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This message was authored by: Stevie_68

Wifi using ethernet

Hi folks, i was having a few issues with buffering & looping just now and again. I decided to get an ethernet cable, the cable i got was probably too good for what I needed but it should work. Its with my firestick so I got the Amazon firestick adapter. When I connect all up the Internet doesn't work im getting nothing. Checked all connections. In firestick setting it asked me to configure ethernet connection which I did by entering i p address etc. It told me it was connected but said update configuration??? Its a really good quality ethernet & brand new adapter. Any ideas what my problem is. 

 


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This message was authored by: Chrisee Answer

Re: Wifi using ethernet

Posted by a Superuser, not a Sky employee. Find out more

@Stevie_68 At a guess the weight of the ethernet adapter on the Firestick is causing the HDMI plug not to make contact which is why the TV is not showing even an error screen from the Firestick when you select that input. Either support the ethernet cable and adapter or buy an HDMI extender cable. HDMI plugs and sockets are delicate and are not designed  for hard usage or.to support the weight youhave.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

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This message was authored by: Chrisee Answer

Re: Wifi using ethernet

Posted by a Superuser, not a Sky employee. Find out more

@Stevie_68 At a guess the weight of the ethernet adapter on the Firestick is causing the HDMI plug not to make contact which is why the TV is not showing even an error screen from the Firestick when you select that input. Either support the ethernet cable and adapter or buy an HDMI extender cable. HDMI plugs and sockets are delicate and are not designed  for hard usage or.to support the weight youhave.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

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This message was authored by: Stevie_68

Re: Wifi using ethernet

Same answer you gave above which has helped nothing. Ta

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