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Discussion topic: Wifi speeds

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This message was authored by: Lycx

Wifi speeds

Hi. My son is complaining of slow wifi speeds whilst using his pc in an upstairs bedroom. Hes getting 17mg download and 27 upload speed. This is less than we had with BT. Is there something can be done to improve this? Thanks.
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This message was authored by: TimmyBGood

Re: Wifi speeds

Posted by a Superuser, not a Sky employee. Find out more

@Lycx 

 

Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of 'Broadband Boost' and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell them except to resolve issues with Sky Q. Inevitably some have leaked onto a certain auction site, but Sky won't offer support with using these. 

 

Confusingly the 'Wall to Wall WiFi Guarantee' doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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