Discussion topic: Broadband not working after thunderstorm

This message was authored by: LMD76 · ‎12 Sep 2024

Yesterday after a storm the internet light on the hub went off and now we have no service. Tried switching off and on, the online service check says we have a problem and it can't see the hub but then takes me back round the same questions again when I ask to fix it. Seriously frustrating!

This message was authored by: cookiemonsteruk · ‎12 Sep 2024

@LMD76

You would need to call sky for a new router as it may be fried

Contact sky as below

Follow the link and choose need more help

https://www.sky.com/help/home/

If in the Republic of Ireland go to the bottom of the page and change the flag to Republic of Ireland

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Discussion topic: Broadband not working after thunderstorm

Broadband not working after thunderstorm

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