Discussion topic: Wifi speeds again TERRIBLE!
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Message posted on ‎12 Mar 2025 09:14 AM
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Wifi speeds again TERRIBLE!
I have had nothing but trouble since joining sky when it comes to my WiFi and stream TV. I have to religiously check the my sky app to check my speeds but miraculously, every time I do that, my WiFi jumps back up to 3 bars when I'm lucky to get 1 bar even next to my WiFi.
I've had 2 engineers come out about it previously and all they did was move my WiFi pod to another room which hasn't helped in the slightest. My speeds are showing that everything's normal when this clearly isn't the case!!!
I'm fed up of having to phone every other day regarding these issues. Am I within my rights to cancel due to the issues faced without having to pay an early cancellation fee?
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Message posted on ‎12 Mar 2025 09:20 AM
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Re: Wifi speeds again TERRIBLE!
@ElishaB if you are within 31 days from the activation you can cancel without penalty. However if you complain fomally Sky msy release you from contract How to make a Sky complaint | Sky Help | Sky.com
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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