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Discussion topic: Wifi speed question

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This message was authored by: Neil1234567890123

Wifi speed question

Hi everyone I've been having problems with my wifi and it's getting really annoying now. Does anyone know what speed I could expect upstairs in a normal 3 bed semi house? I'm on gigafast so would expect it to be somewhere between 150-300 maybe? , but can't even get above 90. Also can't watch a downloaded show on the sky q mini box! I've had a new hub sent out but that hasn't solved anything and I thought the q mini boxes were supposed to act as wifi boosters.
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This message was authored by: TimmyBGood

Re: Wifi speed question

Posted by a Superuser, not a Sky employee. Find out more

@Neil1234567890123 

 

Realistically impossible to say, as it's hugely dependent on both building material and the local wireless environment (including what the neighbours over doing)

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: TimmyBGood

Re: Wifi speed question

Posted by a Superuser, not a Sky employee. Find out more

@Neil1234567890123 wrote:
 I've had a new hub sent out but that hasn't solved anything and I thought the q mini boxes were supposed to act as wifi boosters.

Not if you now have a white Max Hub.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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This message was authored by: Neil1234567890123

Re: Wifi speed question

They just sent me the same black hub as I had before, what's the difference with the white one.
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This message was authored by: Neil1234567890123

Re: Wifi speed question

Just looking for a rough average, I know lots of different things affect it
This message was authored by: TimmyBGood

Re: Wifi speed question

Posted by a Superuser, not a Sky employee. Find out more

@Neil1234567890123 

 

Also very much depends on the client device.

 

The Max Hub is specified to WiFi 6, while the Sky Broadband Hub and Q Hub are WiFi 5.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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This message was authored by: Neil1234567890123

Re: Wifi speed question

I have the black sky q hub 4.2

This message was authored by: jamesn123

Re: Wifi speed question

Posted by a Superuser, not a Sky employee. Find out more

@Neil1234567890123 

If your router is on the ground floor & you are on the 3rd floor 90mbps would be considered quite good. If you want blazing fast speeds over 3 floors you likely need to invest in a 3rd party mesh system and ensure the device you are using is fully WiFi 6 compliant. 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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This message was authored by: Neil1234567890123

Re: Wifi speed question

The router is in the living room, it's the bedrooms upstairs that the signals low. Even by hard wiring my ps5 to the sky q mini box the highest speed I can get is 84mbps.

And the fact I can't watch a downloaded show either

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