Wifi slow on Samsung s22, fine on iPhone.

[OBrett]

We recently had fibre broadband installed and it came with a Max hub. 

The wifi is incredibly slow on my Samung phone. Facebook videos buffer and do not load, new websites do not load etc. 

However, it is totally fine on my wife's iPhone and my computer etc. 

Any ideas? Currently I'm having to come off the wifi on my phone and use my mobile data.

[Greenfingers001]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Tom-W19]

Hi @OBrett 

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.