0

Discussion topic: Wifi not working

Reply
This message was authored by: MrsZ1

Wifi not working

My WiFi is not working from 10 pm yesterday until now 10:30 am. All lights are green, and I restarted it, still not working.

Reply

All Replies

This message was authored by: caesarome

Re: Wifi not working

Posted by a Superuser, not a Sky employee. Find out more

@MrsZ1 

Try running this line test to see if it finds any faults:
https://www.sky.com/help/articles/broadband-diagnostic-start


You can also run the test via the MySky app on a mobile data connection.


After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Avatar for MrsZ1
Level 0 icon
Topic Author
This message was authored by: MrsZ1

Re: Wifi not working

I did the check couple of times, it showed everything is good.

This message was authored by: Johnno456

Re: Wifi not working

I am having a similar issue, Ive seen it before, its on and off for a couple of days and then it goes OK again, never any communication from Sky.

Reply