Discussion topic: Wifi not working
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Message posted on 17 Feb 2026 10:35 AM
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Wifi not working
My WiFi is not working from 10 pm yesterday until now 10:30 am. All lights are green, and I restarted it, still not working.
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Message posted on 17 Feb 2026 10:38 AM
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Re: Wifi not working
Try running this line test to see if it finds any faults:
https://www.sky.com/help/articles/broadband-diagnostic-start
You can also run the test via the MySky app on a mobile data connection.
After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 17 Feb 2026 10:42 AM
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Re: Wifi not working
I did the check couple of times, it showed everything is good.
Message posted on 17 Feb 2026 12:05 PM
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Re: Wifi not working
I am having a similar issue, Ive seen it before, its on and off for a couple of days and then it goes OK again, never any communication from Sky.
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