Wifi not working

[JamesJess]

Wifi has been down all afternoon and is still not working. Internet light is just orange the other two are green. I've ran the test on my account, first it says there is an issue then it tells me there is no issue. There is an issue as I have no internet. 

[Greenfingers001]

Hi there @JamesJess , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147