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This message was authored by: Paulos1977

Wifi not working

WiFi drops out as soon as you leave the lounge where the router is located!! This also means that the booster does not work or able to do its job of extending the range! Installed since end of February and never been great but now just does not want to know. Do I need a WiFi sky engineer opposed to a router engineer or is there something I can do other than usual sky.com tests which say everything is fine!!


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This message was authored by: Chrisee Answer

Re: Wifi not working

Posted by a Superuser, not a Sky employee. Find out more

@Paulos1977 if your first booster camexas part of the WiFi Max package call Sky and they will probably arrange for one of their Broadband engineers to come out to check the network for you who can authorise another 2 pod extenders.

 

However if your home hasxsolid brick or stone walls WiFi is never going to be that great.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

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This message was authored by: Chrisee Answer

Re: Wifi not working

Posted by a Superuser, not a Sky employee. Find out more

@Paulos1977 if your first booster camexas part of the WiFi Max package call Sky and they will probably arrange for one of their Broadband engineers to come out to check the network for you who can authorise another 2 pod extenders.

 

However if your home hasxsolid brick or stone walls WiFi is never going to be that great.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

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