Wifi not working

[Charlie181]

Two orange lights on my WiFi router but Internet connection through app is saying there isnt any problems 

[caesarome · Accepted solution]

@Charlie181 

Try running this line test to see if it finds any faults:
https://www.sky.com/help/articles/broadband-diagnostic-start

You can also run the test via the MySky app on a mobile data connection.

After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.

If this is of no help give Sky a call to report it to them so they can look into this for you.

[Charlie181]

Thank you, I will give them a call as still saying everything is fine.