Discussion topic: Wifi not working

This message was authored by: LaurenC2 · ‎13 Jun 2024

Hiya,

My wifi isn't working. The middle of the 3 green lights on the box is off. I've tried unplugging/replugging several times, to no avail. Sky hub says my broadband isn't working but when I ran the diagnostic and wifi checker it says everything is fine. What do I do now?

This message was authored by: caesarome · ‎13 Jun 2024

You can either call Sky to report this or if you prefer we can arrange for Sky's messaging team to contact you via here ?

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This message was authored by: Tamsin3 · ‎13 Jun 2024

This is the problem. I am having, newly set up, can someone help me please

This message was authored by: Christina27_ · ‎13 Jun 2024

Currently having the same issue.

Phone is showing connected without Internet.

Ran a diagnostic and Sky is saying everything is ok but i have no Internet.

This message was authored by: LaurenC2 · ‎15 Jun 2024

Thanks! I got an engineer out and it's fixed now. There was a broken wire 168m from my house lol

Discussion topic: Wifi not working

Wifi not working

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