@kh43 actually you did not have an issue with your "wifi" which is just the wireless network in your home if Openreach were involved it was a broadband line issue. If you are still unsure you are getting the right speeds to your hub post its connection stats as explained here Find your Sky Broadband router statistics
=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
