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Discussion topic: Wifi not strong

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SteveC123
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This message was authored by SteveC123 This message was authored by: SteveC123

Wifi not strong

‎04 Jan 2025 07:28 AM

Good morning, my sky broadband is not good enough. It keeps on turning off or freezing my browsing on my device, and now I have WiFi on my phone but my sky q box cannot get connected (I have taken a picture as proof) even though my sky app says my broadband and wifi is great right now! 

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Chrisee
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This message was authored by Chrisee This message was authored by: Chrisee

Re: Wifi not strong

‎04 Jan 2025 07:52 AM

Posted by a Superuser, not a Sky employee. Find out more

@SteveC123 if your Sky Q box is not connecting call Sky as they should dither send you a booster or arrange for annengineer to call.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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