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Discussion topic: Wifi not strong

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This message was authored by: Rob207

Wifi not strong

Hi, My wifi only reaches across part of my flat, meaning that I cannot use it in the bedroom. How do I get a booster? Happy to send evidence of poor wifi connection. Cheers Rob
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This message was authored by: TimmyBGood

Re: Wifi not strong

Posted by a Superuser, not a Sky employee. Find out more

@Rob207 

 

Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of 'Broadband Boost' and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell them except to resolve issues with Sky Q. Inevitably some have leaked onto a certain auction site, but Sky won't offer support with using these. 

 

Confusingly the 'Wall to Wall WiFi Guarantee' doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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