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Discussion topic: If I upgrade my internet, does it restart my 24 month contract?

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This message was authored by: Pete_Baldwin

If I upgrade my internet, does it restart my 24 month contract?

I have a Broadband contract ending in 2025. I would like to upgrade to full fibre, but my concern is it will start a new contract finishing September 2026. Is this the case?

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This message was authored by: TimmyBGood

Re: If I upgrade my internet, does it restart my 24 month contract?

Posted by a Superuser, not a Sky employee. Find out more

@Pete_Baldwin 

 

Typically, yes: commissioning an FTTP connection has an up-front cost to an ISP which they need to know is covered.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: cookiemonsteruk

Re: If I upgrade my internet, does it restart my 24 month contract?

Posted by a Superuser, not a Sky employee. Find out more

@Pete_Baldwin 

 

In a move to migrate fttc customers to fttp in preparation of the 2027 pstn switch i believe sky are offering a move to the same package without recontracting .  You may want to wait until sky proactively contact you or you may be able to get those deals by calling

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