Wifi not strong enough

[JRobinson27]

Hello, My WiFi really is not good enough. My TV buffers when streaming, my Zoom calls drop out. I have a very good package with Sky and would like some assistance to come and check. I do not believe the test is a true indicator as it took me 5 minutes to even login into the MySky app and get to this point of writing you a message.

[caesarome · Accepted solution]

@JRobinson27 

A poor signal in certain rooms is something that comes up on here on a regular basis so try going through this to see if it helps:

https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/...

If not and if you have Wi-Fi Max on your account then Sky will loan up to 3 pods as you can read about here:

https://www.sky.com/help/articles/sky-wifi-max

So you can either call them on 150 from a landline phone or a mobile that has a Sky sim in it or Select "No, I still need help" at the bottom on the above link.