This discussion topic has been answered Discussion topic: Wifi not connecting

This message was authored by: ChloeBate · ‎21 Mar 2026

We appear to have good broadband connection but every time we try to use laptops the connection is lost and takes about 10 mins to try to reconnect. We've never had this issue before.
also, we have a basement which has had perfect WiFi too but now has none at all (tv and internet not working)

please can you help me resolve this?
thanks

This message was authored by: caesarome · ‎21 Mar 2026

@ChloeBate
Have you tried a reboot of your broadband hub at the mains so leave it off for 10 minutes before powering it back up.

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This message was authored by: caesarome · ‎21 Mar 2026

@ChloeBate
Have you tried a reboot of your broadband hub at the mains so leave it off for 10 minutes before powering it back up.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

This discussion topic has been answered Discussion topic: Wifi not connecting

Wifi not connecting

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