We've just had an engineer out who has replaced the phone connection box and a few wires. He states we should have at least 40 megabytes, however, we're only receiving 4, why is this happening?
Does our router need changing?
Will we be compensated for the last 6 days we've missed out through internet disruption?
---------------------------------------------------- Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21
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