Discussion topic: Wifi not at speed

This message was authored by: West02 · ‎04 Apr 2024

We've just had an engineer out who has replaced the phone connection box and a few wires. He states we should have at least 40 megabytes, however, we're only receiving 4, why is this happening?

Does our router need changing?

Will we be compensated for the last 6 days we've missed out through internet disruption?

This message was authored by: cookiemonsteruk · ‎04 Apr 2024

@West02

Could you post your hub stats

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

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Discussion topic: Wifi not at speed

Wifi not at speed

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