Wifi max pod

[Berti205]

After much waiting i finally get my Max Hub with a pod, I called to add the wifi subscription to be told its £8 not £4 all because I have 2 skyQ  mini boxes... I am struggling to see the direct correlation as the mini boxes do not provide any wifi extender capability when you have the Max Hub, ie no mesh support....

[TimmyBGood]

@Berti205 

WiFi Max subscription cost shouldn't be related to Q Mini box use at all, but £4 from a list price of £10 is a big reduction.

I'm unclear how you obtained a booster pod without WiFi Max being in place already.

[Berti205]

A smarter, safer connection with WiFi Max

Our fastest WiFi guarantee

Advanced security for safer browsing

Add, pause or block devices and set schedules

Prioritise a device on your WiFi for an enhanced connection

£4extra a month
Price may change during 24 month contract

or at no extra cost with Gigafast+ speeds

See broadband with WiFi Max deals£4 price point: Valid for new Sky Broadband customers or existing Sky Broadband customers who don’t currently have Boost, a Sky Booster, or 2+ Sky Q Mini Boxes

[Berti205]

I am penalised that i have 2 mini boxes that do not form a mesh with Max Hub.... a

[JimM1]

@Berti205 Do you already have sky Boost for the older system as you still need that if it includes the booster, link below about the types!

https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub
https://www.sky.com/help/articles/sky-wifi-booster-what-do-you-need-help-with

[Berti205]

Got sent a wireless booster ( last one on the list ) many many years ago and just went in the loft and found it.... god knows what wifi standard it is but getting 4Mb/s when I connected to the max hub...

Spoke to cancellations and I'm in my 31 days and they removed any charge if I move ISPs, now looking at vodafone with wifi7..  good deal as I'm a mobile customer...

[JimM1]

@Berti205 It's just one off those things, just be prepared to alter all off your Sky Q and Mini settings when you go to the other ISP, what works for one is not good for another! Sky Max and Sky Q are not made for each other, changes are required to be made, but as you are going no point in doing so now!

[Berti205]

Many thanks for your replies.... 

lets just say Sky weren't very accommodating in reducing the £8 given i had to wait from 30th March order placed to 4th Aug Activation. 

[JimM1]

@Berti205 Neighbour was the same, order placed Sept 2024 completed install 18th June 2025! And landline working further 3 weeks later, but she just would not listen to the advice i gave her!