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Discussion topic: Wifi latency and ping issue
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This message was authored by: EwanJM
Message posted on 11 Mar 2025 08:51 PM
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Wifi latency and ping issue
This has been happening for around two or three days, the wifi doesn't drop completely but I'm playing an online game the ping will shoot up here and there and make me rubberband. This has also happened when watching any videos over wifi, slower load times or buffering. I'm not sure if something has maybe just slipped up my end, but I've done a check and it all seems okay so I thought I'd just ask here to see if you'd have better luck. Thank you!
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This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
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Message posted on 12 Mar 2025 08:21 AM
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Re: Wifi latency and ping issue
@EwanJM modt likely cause is a poor WiFi signal in your home which is suffering from interference cauding pscket loss. Restarting the hub can help as that causes the hub to find the least congested wifi channel to use, However a better long term solution is to use an ethernet cable to connect the device you are gaming on. Alternatively look into improving wifi coverage in your home perhaps by buying home wifi system but no wifi system is totally proof against interference
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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