@Chris304 do other devices connect to uour Sky hub? If so its an issue with the laptop assuming you are entering the password correctly.
If you post the make & model of the laptop and the colour of your Sky hub someone maybe able to help
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
