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Discussion topic: Wifi keeps dropping intermittently for different devices

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This message was authored by: Sandy9k

Wifi keeps dropping intermittently for different devices

It doesn't drop for every device in one go. Sometimes my phone drops and my brothers laptop is fine. The other day my phone and iPad's wifi kept dropping and today it seems ok but my brothers laptop's wifi has been on and off all day. This doesn't affect the tv which has an Ethernet connection.  

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This message was authored by: Chrisee

Re: Wifi keeps dropping intermittently for different devices

Posted by a Superuser, not a Sky employee. Find out more

@Sandy9k iPhones and iPads with sim cards have a default setting that switches to using mobile data if that is better then wifi its called WiFi assist and is at the bottom of the mobile settings tryvdisabling thst.

 

However it is worth also trying to improve your wifi by making sure the hub isxas central in your home asxpossible out in the open on a surface above obstructions like radiatiors. Beyond thst you need to consider paying for better wifi kit tgan the free hub Sky gave you either paying for Sky's WiFi Max add-on or buying your own kit.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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