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Discussion topic: Wifi keeps dropping and unable to watch tv or use devices

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This message was authored by: Maria-

Wifi keeps dropping and unable to watch tv or use devices

For about 2 months now the wifi keeps dropping and we have to restart router etc. 

Something doesnt seem right as its doing this more regularly now. And we are paying for a service we are not fully getting. 

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This message was authored by: Greenfingers001

Re: Wifi keeps dropping and unable to watch tv or use devices

Posted by a Sky employee

Hi there @Maria- , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

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