Wifi issues

[Aidan93]

My wifi isnt commecting to the internet and when ive run the test and rest my router its saying the internet is fine but the wifi isnt

[GD1]

@Aidan93  Which area are you in?

[Aidan93]

Huddersfield HD2

[GD1]

@Aidan93   First thing to check is this link to see if there are any outages in your area:

https://www.sky.com/servicechecker

If there isn't try running the line test here:

https://www.sky.com/help/articles/broadband-diagnostic-start

You can also run the test via the MySky app on a mobile data connection.

After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.