Discussion topic: Wifi issues
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Message posted on 26 Jan 2026 12:20 PM
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Wifi issues
Hi, I have the white sky max hub but I find it drops the wifi connection on a few of our devices very often. It soon rediscovers them but it's very frustrating especially as I have to use wifi calling due to the poor mobile signal where I live.
We also struggle getting a wifi signal across the whole house even with a pod?
I am thinking of replacing the sky max hub for a 3rd party modem router combo. Can anyone recommend anything and how easy are they to configure?
I am on standard broadband and not fibre btw.
Thanks in advance.
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All Replies
Message posted on 26 Jan 2026 12:49 PM
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Re: Wifi issues
@Kinkyjohn the Sky Max hub and pod combination is not suited to traditionally built homes with solid internal walls. My own solution iscto keep the Sky hub but turn off its WiFi and use a three unit TP-Link Deco M4 system running in access point mode. These work well in my home giving decent WiFi spedds on all three lvevels. Theywere fairly cheap at just under £100 all-in and giventhe saving in not paying for Sky's WiFi Max have paid for themselves.
There are loads of alternatives available but things getva little more complex if you want to getvrid of the Sky hub as you will need a modem router if you are on partial fibre.
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Message posted on 26 Jan 2026 01:52 PM - last edited: 26 Jan 2026 01:57 PM
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Re: Wifi issues
@Kinkyjohn Do you require to have and use the sky supplied landline/talk service?
Archer VX1800v works out off the box, you will lose the landline though if you direct connect on the OR Master socket, OP had zero problems connecting it following the Tp-Link instructions but you do need to work it all out, it is just not plug it in and working!!
Message posted on 26 Jan 2026 02:13 PM
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Re: Wifi issues
Only need the broadband. I don't have a landline anymore.
Message posted on 26 Jan 2026 02:20 PM - last edited: 26 Jan 2026 02:22 PM
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Re: Wifi issues
@Kinkyjohn This posted link may help you! And the OP i was dealing with few months ago, unit connected first time on the sky service no problems at all!
Answered: NOW Broadband FTTC (powered by Sky) | Sky Community
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