Wifi issues

[Vlwebster]

Hello,

I have had frequent WiFi issues over the last couple of weeks now. I have done the WiFi checker and ran through the trouble shooting process and the issues persist. It keeps dipping in and out and now I am unable to even locate the WiFi signal on my phone and laptop. Can you please conduct some tests to see what the issue is?

[Chrisee]

@Vlwebster Sky cannot repond to a forum post so you would have to call them. However before doing so check the lights on your hub https://www.sky.com/help/articles/hub-lights-explained-start and follow tge instructions. It is also worth rebooting the hub and test if the SSID shows when the devices is in the same room as the hub.