25 Sep 2024 07:07 PM
Hi, so it it shows that my account and wifi has been activated but the broadband box is not yet delivered or dispatched. So I don't have wifi and the billing month has started.
So I am paying for wifi even when I don't have the router. How will I know when it'll be delivered???
26 Sep 2024 07:09 AM
Posted by a Superuser, not a Sky employee. Find out more@Yami I can see that your post has been escalated to the Sky team who support the forum who should be in touch soon to offer you a private chat session to get this sorted. Keep an eye on the forum as if you miss the message just click the chat icon which will be added to the forum pages for you to use.saving a long phone call.
26 Sep 2024 10:34 AM
Posted by a Sky employeeThanks for escalating this. We’ve sent Yami an invite to chat.
01 Oct 2024 08:15 AM - last edited: 01 Oct 2024 09:00 AM by Chloe-W22
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