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Discussion topic: Wifi internet keeps dropping

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This message was authored by: Rosie571

Wifi internet keeps dropping

Have had issues since moving over to Full Fibre in April, wifi keeps dropping and the last 2 weeks it has been atrocious, I have been calling up nearly everyday and they have suggested different solutions even getting me to sign up to Sky Max but the problem is worse, my son works fully remotely from home and is in danger of losing his job,  unable to watch TV, 2 engineer visits so far but issue still there, I honestly dont't know what to do as I am in a contract for 24 mths

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This message was authored by: Daniel0210

Re: Wifi internet keeps dropping

Posted by a Superuser, not a Sky employee. Find out more

@Rosie571 wrote:

my son works fully remotely from home and is in danger of losing his job, 


@Rosie571 

Unfortunately Sky Broadband discussed here is a domestic service and there is no additional or quicker support for those wfh. You perhaps need to consider a Sky  business subscription which will obviously come at a greater cost. 


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