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Discussion topic: Wifi going down every saturday

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This message was authored by: Aaron01

Wifi going down every saturday

So, every Saturday evening, around 9:20pm the Wifi cuts out, this happens every week while watching TV 

 

Does anyone else have this problem?

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This message was authored by: TimmyBGood

Re: Wifi going down every saturday

Posted by a Superuser, not a Sky employee. Find out more

@Aaron01 wrote:

 

Does anyone else have this problem?

 


That would be extremely unlikely.  For a recurring fault at a specific time on a specific day of the week I think you should be looking for a very particular local factor: perhaps an individual item of electronic equipment which is only used then.

 

It's also worth noting that this isn't necessarily going to be at your address.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: wes+and+bex

Re: Wifi going down every saturday

Our sky box disconnects from the wifi often on a Saturday night. Broadband checker says nothing wrong with the broadband band and when you check WiFi it says can't give us information on this connection. Just happened now so can only watch live tv

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This message was authored by: Aaron01

Re: Wifi going down every saturday

It has happened every week for 6 months, on all devices including a playstation that is plugged in via ethernet cable

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This message was authored by: Aaron01

Re: Wifi going down every saturday

I’m glad its not just me! Thought i was going crazy with this

This message was authored by: ChrisB2025

Re: Wifi going down every saturday

Yes happens to us as well. Usually at weekend, late in the evening. App says everything is fine but it's not... really annoying!
This message was authored by: Chrisee

Re: Wifi going down every saturday

Posted by a Superuser, not a Sky employee. Find out more

As @TimmyBGood points out  faults do not run to a schedule so the most likely cause is interference which can knock out a partial fibre connection so all devices including those using ethernet are affected. This does not apply to full,fibre connections. Findingbthe cause can be extremly difficult but possibleccsuses can be a faulty microwave, a sparking switch a faulty TV etc etc. Most likely it is close by in the property but it could be anywhere between the property and tge fibre cabinst.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by: wes+and+bex

Re: Wifi going down every saturday

Ours is just the sky box. My partner is able to continue to watch his program on his iPad and if we have the app on our tv I log in and continue watching. It's when I download through catch up it affects me.

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This message was authored by: Aaron01

Re: Wifi going down every saturday

@Chrisee TV is new, microwave is turned off a lot lf the time, and you would think it would happen at the same time every night if that was the case, but it only happens in a saturday night, not any other night

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