Wifi goes out for 30 mins - 1 hour

[Pharrell1]

Sometimes my wifi will go out for a period of time, sometimes this is when I'm doing my work or using my wifi for my own benefits this is really not acceptable especially when I pay my bill every month and on time for reliable internet connection.

[caesarome]

If this is happening throughout the night then it could be that there is maintenance taking place on your line, if it is occurring throughout the day it will need reporting to Sky.

150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

Try saying nothing when spoken to by the bot.