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Discussion topic: Wifi extremely slow

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This message was authored by SteHudson This message was authored by: SteHudson

Wifi extremely slow

Wifi extremely slow on all devices, simple 1 minute video buffing a few times, disconnected everything still painful

 

restarted router doesnt help

Ethernet is completely fine no issues extremely good

 

The issue has been happening for around 10 days or so after the internet went off a few times around 11-12pm on an evening, came back on to this

 

I have ignored it and recently upgraded to a higher broadband thinking it will solve the issue but its still the same 

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This message was authored by Greenfingers001 This message was authored by: Greenfingers001

Re: Wifi extremely slow

Posted by a Sky employee

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

This message was authored by Tom-W19 This message was authored by: Tom-W19

Re: Wifi extremely slow

Posted by a Sky employee

Hi there

 

A private chat was started but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.

Thanks
Tom
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