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Discussion topic: Wifi dropping

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This message was authored by Carchlmar This message was authored by: Carchlmar

Wifi dropping

Sinve xmas eve my wifi is dropping a few times per day and now its just not connecting at all . Have pulled out every wire reconnected in the right places but still nothing 

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This message was authored by DarylT This message was authored by: DarylT

Re: Wifi dropping

having exactly the same problem myself. supposed to have minimum 300mb , ookla speed test is telling me I have just over 8mb but sky's app is telling me its over 400mb, everything is painfully down here
Carchlmar
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This message was authored by Carchlmar This message was authored by: Carchlmar

Re: Wifi dropping

Mine is saying just over 8 as well says theres an issue but when i run the test it says everythings fine and its definately not . Will contact sky tomorrow and see what they say. 

This message was authored by DarylT This message was authored by: DarylT

Re: Wifi dropping

same here, if I can get through to an actual person rather than their bot that tells me to use the app 😒🤞🏻🤞🏻

Carchlmar
Topic Author
This message was authored by Carchlmar This message was authored by: Carchlmar

Re: Wifi dropping

Good luck we will probably need it 🤣

This message was authored by Melvyn1987 This message was authored by: Melvyn1987

Re: Wifi dropping

Same issue wifi dropping on sky q box and anything connected to boosters. 

This message was authored by Becs1978 This message was authored by: Becs1978

Re: Wifi dropping

I have the same issue, but the check on the app says it's all good. But, it's not. 

This message was authored by Melvyn1987 This message was authored by: Melvyn1987

Re: Wifi dropping

Call sky they will run through a few tests and offer some options to resolve based on your circumstances. 

This message was authored by KazandNeil This message was authored by: KazandNeil

Re: Wifi dropping

The broadband checker app is complete garbage.  It checks my WiFi and broadband whilst I'm connected to Internet through 5g.    Complete joke

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