0

Discussion topic: Wifi dropping out

Reply
This message was authored by: Tanls

Wifi dropping out

Wifi keeps dropping out intermittently, Been an ongoing issue since November, had openreach out, repaired line but when weather is bad still have issues. Using online checker and reports everything ok, even when internet light is Orange!
Reply

All Replies

This message was authored by: Chrisee

Re: Wifi dropping out

Posted by a Superuser, not a Sky employee. Find out more

@Tanls the checker dies not pick up connection loss immeafiatly as it uses the last test result. However it should tell you if Sky are aware of an issue affecting your line. Unfortunately you are far from being alone having a line which becomes unreliable after bad weather. Unless you have acfull gibre connection the last section of the run from the exchange uses copper wires which can be decades old and copper carrying high frequency electical signals do not mix well with water.

 

All you can do if Sky arexaware not aleasy aware of the fault is call them and report it. Unfortunately the combination of a storm over New `Year with the normal holiday back log may mean it maybe some days until Openreach can check you line..

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Avatar for Tanls
Level 1 icon
Topic Author
This message was authored by: Tanls

Re: Wifi dropping out

I do not understand your reply as some words/sentences do not make sence.

Reply