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Discussion topic: Wifi dropping out.

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This message was authored by: DianeF

Wifi dropping out.

Wifi has always dropped out every now and then but is now doing it every few minutes. Openreach have replaced cables to the house but problem still continuing. Ran diagnostic tests which say everything is ok. Is this a sky problem as I'm thinking of changing to a different broadband supplier.
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This message was authored by: cookiemonsteruk

Re: Wifi dropping out.

Posted by a Superuser, not a Sky employee. Find out more

@DianeF 

 

Could you post your hub stats

 

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

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This message was authored by: Tm4

Re: Wifi dropping out.

Hi dianne, im having the same problem since moving 2 months ago! But the minuet i leave the house internet fine, so frustrating,

This message was authored by: BevLT

Re: Wifi dropping out.

Same here. Sitting here with no wifi - so no mini box working. Drops out at random. Boradband check on mysky says everything find - clearly not. I'm posting this on 5G which feels ironic. Openreach engineer has checked all ok about a month ago. Can't log another call to help centre as openreach engineer still showing as pending. I too need to change providers now me thinks. 

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