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Discussion topic: Wifi dropping off

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This message was authored by: Yisfab

Wifi dropping off

Good morning - problems with wifi since last night, keep dropping in and out, literally every 5 minutes. Tried unplugging router and plugging in again.  Sky booster isn't connecting. Tried wifi Servie Checker and get the message "We didn't get the info back about this. Don't worry, it doesn't mean there's a problem. But if you think there is, test your broadband."

 

Broadband checker shows no issues, but still no wifi.

 

We have Sky Broadband Superfast.

 

Thank you

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This message was authored by: Chrisee

Re: Wifi dropping off

Posted by a Superuser, not a Sky employee. Find out more

@Yisfab if the connection test in the My Sky app is still not showing that Sky are aware of a fault give them a call to get it checked out.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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