Wifi does not open the app, but mobile data does

[Ferit]

On my smart TV, when I open the app, it gives the error “pipeline_error_network” and then closes.

However, if I switch to mobile data, the app works fine.

I checked my Sky Shield settings and disabled all blocks, but the problem not solved.

What could be causing this?

[TimmyBGood]

@Ferit 

Which app is this?

[Ferit]

Streaming app, Exxen.

[TimmyBGood]

@Ferit 

Possibly a rights issue: Sky Broadband blocks access to web resources where required to do so by a copywrite holder claim or court order.

[Ferit]

Do you know how can I resolve this? Would VPN work? Or changing the internet provider?