Wifi connection

[Deborah1449]

we have no or little wifi connection. downloading a 30 minute programme takes more than an hour. all signals to tvs constantly dropping out. I have done the test. reset the connection several times today and yet it still says no connection. we can not even watch one tv without it getting stuck. a engineer needs to  come and check. I work from home and unable to use my laptop as signal constantly drops out

[JimM1]

@Deborah1449 You do have to call sky, dial 150 on your landline phone and speak to sky Customer Service. Also the link below if that helps in any way!

https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/...