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Discussion topic: Wifi connection keeps cutting off

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Georgia0301
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This message was authored by Georgia0301 This message was authored by: Georgia0301

Wifi connection keeps cutting off

‎12 Nov 2022 04:26 PM

The wifi connection has been terrible for a while now. It keeps cutting off some devices and then doesn't connect again for a couple hours, or it will connect but everything keeps buffering - although on the box it will show the light is green. Even when all devices except 1 are connected, the connection on that device is terrible. 

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Highlinder
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This message was authored by Highlinder This message was authored by: Highlinder

Re: Wifi connection keeps cutting off

‎14 Nov 2022 11:45 AM

Posted by a Superuser, not a Sky employee. Find out more

@Georgia0301  Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...



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