Discussion topic: Wifi connection issues
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Message posted on 07 Dec 2024 10:18 AM
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Wifi connection issues
I've previously reported issues with performance and connection issues with my wifi.
It has been particularly bad for the past 2-3 days but the service checker states there are no issues and everything is fine.
Any suggestions?
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All Replies
Message posted on 08 Dec 2024 08:45 AM
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Re: Wifi connection issues
Hi there, @Tunny37. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
Message posted on 10 Dec 2024 08:56 AM
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Re: Wifi connection issues
Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.
Message posted on 10 Dec 2024 12:23 PM
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Re: Wifi connection issues
Engineer attended today but Internet still dropping after he left. Also I did not receive an invite to continue this chat.
Message posted on 10 Dec 2024 12:51 PM
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Re: Wifi connection issues
I am having exactly the same issue as mentioned at the top of the chat. Can an engineer please contact me? Thanks.
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