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Discussion topic: Wifi checks say everything is fine but its super slow, netflix wont even load now
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This message was authored by: Sidmouth1
Message posted on 10 Jul 2024 08:58 PM
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Wifi checks say everything is fine but its super slow, netflix wont even load now
The routers middle light goes off, then orange then back on. This has happened every few months for 5 years, been sent 4 routers in total and had 3 engineers out. The checks I run on the app say everything is fine but its not, its the slowest its ever been. Netflix doeant even load anymore its that bad. Help! Should i try to get out of my contract, im so sick of this.
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This message was authored by: Highlinder
Posted by a Superuser, not a Sky employee.
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Message posted on 10 Jul 2024 09:12 PM
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Re: Wifi checks say everything is fine but its super slow, netflix wont even load now
@Sidmouth1 Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...
If someone has helped give them Like.
If you have found this solution helpful please tick this as the answer.
If you have found this solution helpful please tick this as the answer.
This message was authored by: Brummieboy69
Message posted on 10 Jul 2024 09:20 PM
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Re: Wifi checks say everything is fine but its super slow, netflix wont even load now
Light in middle of the router flashes, stays orange for 10 seconds & return gors out.
Broadband check says no issue so what is the problem/solution?
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