Wifi buffering

[KazMac2]

Hi, considering I should be getting 300Mbps with my upgraded WiFi. I don't think I'm even getting half of that. I did a speed test a couple of times and it said 307Mbps. Everything I've been trying to do for hours I keep getting buffering. Surely this shouldn't happen with those speeds. This hasn't happened before at all until today. So feeling rather puzzled as I'm not using anything different or have any new devices.

TV, two iPhones, two iPads and three CCTV Cameras.

[jamesn123]

Hi @KazMac2 

Have you run through the troubleshooting here yet

[JimM1]

@KazMac2 Did you just change the package speed or have you changed more than that, like FF and new or moved the hub position!

[KazMac2]

No I haven’t moved anything since we got it last year. 
I upgraded when I joined Sky last year from 150 Mbps to 300 with Sky.

[KazMac2]

No I haven't. I did some speed tests and it says everything is fine.

[JimM1]

@KazMac2 The service checker shows the daily check that sky does to your BB hub, and is viewed and expanded by clicking on the Broadband > symbol, there you will see the last 30 day's off action for the checks. That is what sky use, and you will be looking for the around 300Mb/s mark if all is good and dandy!

https://www.sky.com/servicechecker

Do we take it that everything is fine from your reply now.

https://www.sky.com/help/articles/broadband-speeds-explained