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Discussion topic: Wifi box
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This message was authored by: Stuart2506
Message posted on 24 Apr 2026 07:25 PM
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Wifi box
My WiFi hub will not reconnect even after being unplugged for a period of time. At the moment have no wifi but when the wifi is working we are getting less than 100mb
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 24 Apr 2026 07:34 PM
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Re: Wifi box
Try running this line test to see if it finds any faults:
https://www.sky.com/help/articles/broadband-diagnostic-start
You can also run the test via the MySky app on a mobile data connection.
After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.
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