Wifi black spots

[Highpoint232]

Does sky do something similar to bt wifi discs so you get signal in black spots within the home

[jamesn123]

@Highpoint232 

Yes Sky Boost or Sky Max

[Highpoint232]

Hiya mate I have sky max but in the back of my house still bit of a black spot when I was with bt they sent me wifi discs that boosted the signal just wondered if sky does something similar 

[jamesn123]

@Highpoint232 

If you have Sky WiFi Max then you are entitled to claim free Sky Max Pods to extend the range of your WiFi. They work the same as the BT WiFi disks. 

You can either call Sky or we can escalate your post here on the fourm so you can chat with a Sky rep. 

[Highpoint232]

If you could escalate it me that would be great cheers

[jamesn123]

@Highpoint232 

Look out for a message popup on the forum

[GaryB1981]

Hi @jamesn123 

I have the same issue and also have Sky Max. Do you have a contact number so I can raise with sky? 

[jamesn123]

@GaryB1981 

150 from your Sky landline or the 03 number at the bottom of the https://sky.com/help page under 'Need more help?'

[GaryB1981]

Great, thanks for your help. I will get on the case ASAP.

[Lisa-P1987]

Thanks for escalating this. We’ve sent @Highpoint232  an invite to chat.

[GaryB1981]

Hi @Lisa-P1987 

Could I also be invited to chat too?

Thanks

[Lisa-P1987]

Update - Spoken to @Highpoint232 and after a service check and discussion about Wall to Wall wifi, we have advised to return to this post in a week after the initial line stabilisation has completed and the wifi guarantee kicks in, to be escalated back to Community Messaging team 🙂