30 Nov 2024 12:10 PM
Just done my new set up with new router and booster.
had been getting 4 bars with old system now only getting 3 bars- I was expecting better than this and the same service as my previous router and booster.
This was sold as an improvement.
I have my old router and booster packed and ready to return. I am now not so sure!!!!
I have run all the checks- Sky check my broadband and they say everything is fine- all running as it should be. 🫤
01 Dec 2024 11:19 AM
Posted by a Sky employeeHi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
03 Dec 2024 11:15 AM
Posted by a Sky employeeWe are still looking to help you Cld2000 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks
No problem. Browse or search to find help, or start a new discussion on Community.
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