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Discussion topic: Wifi bars have dropped

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This message was authored by Cld2000 This message was authored by: Cld2000

Wifi bars have dropped

Just done my new set up with new router and booster.

had been getting 4 bars with old system now only getting 3 bars- I was expecting better than this and the same service as my previous router and booster. 
This was sold as an improvement. 
I have my old router and booster packed and ready to return. I am now not so sure!!!! 
I have run all the checks- Sky check my broadband and they say everything is fine- all running as it should be. 🫤

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This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: Wifi bars have dropped

Posted by a Sky employee

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987

Re: Wifi bars have dropped

Posted by a Sky employee

We are still looking to help you Cld2000 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

Thanks

Lisa - Sky Tech Team Expert
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