Wifi Max hub awaiting dispatch

[AndyR1969]

Ordered Sky Wifi Max on the 18th. My order is showing that the Hub is still awaiting dispatch 11 days later...not impressed so far.

[jamesn123]

@AndyR1969 

I'll escalate your post to Sky so you can chat to them. Look out for a message on the forum

[TimmyBGood]

@AndyR1969 

Just to be clear, is that an add-on/upgrade to existing Sky Broadband, or a new order for inernet service from Sky as an ISP?

[AndyR1969]

It's an upgrade

[Lisa-P1987]

Thanks for escalating this. We’ve sent @AndyR1969 an invite to chat.

[Addie15]

Update-We are closing this session now due to no further response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.