20 Nov 2024 01:01 PM
Done all the online tests and it states my broadband and wifi is good, however the past 3 or 4 days have been extremely tempromental, my wife works from home and is having issue just sttending her meetings, can this be investigated ASAP.
21 Nov 2024 08:54 AM
Posted by a Sky employeeHi there @Stevie-E-L , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
23 Nov 2024 09:29 AM
Posted by a Sky employeeWe are still looking to help you @Stevie-E-L . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks
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