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Discussion topic: Wifi Connection keeps dropping out

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This message was authored by Noma+J This message was authored by: Noma+J

Wifi Connection keeps dropping out

Please arrange this to be fixed asap as I am unable to work!!  Have followed all the troubleshooting instructions but still not fixed.

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This message was authored by Highlinder This message was authored by: Highlinder

Re: Wifi Connection keeps dropping out

Posted by a Superuser, not a Sky employee. Find out more

@Noma+J Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

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Noma+J
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This message was authored by Noma+J This message was authored by: Noma+J

Re: Wifi Connection keeps dropping out

NomaJ_0-1665389574819.png

 

This message was authored by Highlinder This message was authored by: Highlinder

Re: Wifi Connection keeps dropping out

Posted by a Superuser, not a Sky employee. Find out more

@Noma+JWhat does the broadband test say that you are supposed to get between?

 

Run the broadband test if you could please, if you are offered an engineer visit book this. But can you also click on " Tell me more about my connection ". It tells you the speed you are supposed to get between and your minimum.

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