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Discussion topic: Wifi- Connection failed

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This message was authored by: Patryk94

Wifi- Connection failed

Hi , on the app all the checks says theres WiFi in my house, but all my devices cannot connect to wifi and when I try to connect it says Connection Failed, wifi went off yesterday on Saturday at around 5pm and its now 8am on Sunday and still nothing.
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This message was authored by: Me134

Re: Wifi- Connection failed

Posted by a Superuser, not a Sky employee. Find out more

@Patryk94 wrote:
Hi , on the app all the checks says theres WiFi in my house, but all my devices cannot connect to wifi and when I try to connect it says Connection Failed, wifi went off yesterday on Saturday at around 5pm and its now 8am on Sunday and still nothing.

Do you mean that none of your devices can connect or only some? If only some, what are they and where are they in relation to the router?

 

Do you have any lights on the router? What are they?

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Not a Sky employee
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Sky Q with 2GB UHD box wired to the Sky Max router
Samsung S95C TV, HDMI to Sonos Beam Gen 2
Sky FTTP 500Mb to Max Hub (WiFi disabled)
Pair of TP-Link Deco BE65's in AP mode used for WiFi access, main Deco hardwired to Max hub

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This message was authored by: Patryk94

Re: Wifi- Connection failed

All my devices are disconnected and all the lights are green on my hub, nothing is connected in my house, my tv has not wifi, my PC, my ring doorbell. But hub seems to be having all green lights on so is the city fibre box

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This message was authored by: Patryk94

Re: Wifi- Connection failed

Its all fixed now, it came back to live itself.

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